Free Resources
Access tools and insights designed to improve care quality and operational success
Home Health Resources
Quality Reporting
Home Health Care CAHPS Survey
Outlines the requirements for administering the CMS-mandated Home Health Consumer Assessment survey, which measures patients’ experiences with home health care.
OASIS E2 Manual
Provides official CMS instructions for accurately completing and submitting the Outcome and Assessment Information Set
used in Medicare-certified home health agencies.
Payment
Role of Therapy in Home Health
Stay informed with downloadable summaries of the latest healthcare regulations and standards.
Overview of the Patient Driven Groupings Model
Break down the PDGM payment model and what it means for home health agencies and their ability to succeed.
Compliance
State Operations Manual Appendix Z
Provides CMS’s emergency preparedness requirements for all healthcare providers.
Medicare Benefit Policy Manual Chapter 7
The Conditions of Payment outline the CMS requirements that must be met for home health agencies to receive Medicare reimbursement
Medicare Claims Processing Manual
Details the procedures and requirements for submitting, processing, and reimbursing Medicare claims.
State Operations Manual Appendix B
Outlines the CMS Conditions of Participation for Home Health Agencies, providing detailed regulatory guidance and interpretive guidelines used by surveyors to assess compliance and ensure quality, safe, and effective patient care.
Value-Based Purchasing
Expanded HHVBP Model FAQ
Provides clarifications and answers to common questions about the Home Health Value-Based Purchasing program
Expanded HHVBP Model Resource Index
Compiles key CMS materials, tools, and references to help home health agencies understand, implement, and succeed under the Home Health Value-Based Purchasing program.
Hospice Resources
Quality Reporting
HOPE Guidance Manual
Provides CMS instructions for completing the Hospice Outcomes & Patient Evaluation (HOPE) assessment, ensuring standardized data collection to support quality measurement, compliance, and future hospice payment and reporting initiatives.
CAHPS Hospice Survey Quality Assurance
Outlines the requirements for administering the CMS-mandated Hospice Consumer Assessment survey, which measures experiences with hospice care.
Hospice Quality Reporting Program User Manual
The HQRP QM User Manual explains how quality measures are defined, calculated, and reported under the Hospice Quality Reporting Program (HQRP)
Payment
Local Coverage Determination
Outlines Medicare’s specific criteria for determining a patient’s eligibility for hospice care
Medicare Claims Processing Manual
Details the procedures and requirements for submitting, processing, and reimbursing Medicare claims.
Compliance
State Operations Manual Appendix M
Outlines the CMS Conditions of Participation for Hospice Agencies, providing detailed regulatory guidance and interpretive guidelines used by surveyors to assess compliance and ensure quality, safe, and effective patient care.
Medicare Benefit Policy Manual Chapter 9 - Hospice
The Conditions of Payment outline the CMS requirements that must be met for hospice agencies to receive Medicare reimbursement